Charlottehaven Health Club

“We recommend FlexyFitness to other training centres in need of a modern and user-friendly system”
Products used in this case
FFitness

FlexyFitness

For Charlottehaven Health Club, FlexyFitness is an important part of a good and personal customer experience.

At Charlotte Haven Health Club in Østerbro in Copenhagen, good service, relaxed exclusivity and a pleasant atmosphere are essential elements of a good customer experience. Since the beginning of 2019, they have used FlexyFitness as their club management system, and are very happy with the choice:

“FlexyFitness means that we are GDPR-compliant, which is important for a training centre like ours, where trust and personal contact are paramount. It is very easy for our employees to navigate the system on a daily basis, and new initiatives in the centre can be implemented quickly. If we encounter problems, we get good help from the FlexyBox helpdesk, and we always feel that the support is competent and easy to get in touch with via telephone.

Our members also benefit from the system’s many clever features – for example, they can now register their parking while checking in here. We recommend FlexyFitness to other training centres in need of a modern and user-friendly system.”

Maria Schultz
Fitness manager

We will be there, even if things go wrong at 23:00.

We understand the consequences for your business and customer service if the system acts up. And when you digitise your business that can happen sometimes. We offer free support every weekday from 9–16. The telephone support hotline is open every day of the week from 6–24. No matter what time you call, you will always be met by competent support staff who can help you move on quickly.

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