Our Support and Onboarding

Meet our team of industry experinced supporters

Our Support and Onboarding Team

Mette

Head of Customer Succes

Dejan

Teamlead Technician

Michael

Teamlead Onboarding

Magnus

Customer Success Agent

Mathias

Customer Success Agent

Rasmus

Customer Success Agent

Katrine

Customer Success Agent

Loke

Technician

Esad

Technician

Nikolaj

Technician

Christian

Onboarding Specialist

Silas

Onboarding Specialist

Jordi

Onboarding Specialist

We welcome your feedback

If there is anything that has not met your expectations, you are always welcome to contact us for further dialogue.

Mette
Head of Customer Success

Mail: meso@flexybox.com

Is there anything we can do better?

Vi er her for vores kunder, og derfor er vi meget interesseret i at høre din feedback og idéer.

Dejan
Teamlead Technician

Mail: dm@flexybox.com

We offer

We understand your industry’s needs and challenges. If you experience any issues, we won’t let you go until the challenge is resolved.

Online help 24/7

24-hour support with Chatbot

Bilingual support

Danish and English support

Specialists

Many years of industry experience

We offer various communication channels so you can get help when needed.

Phone

Call 70 22 48 84

Support phone available on weekdays from 10:00 AM to 3:00 PM. Closed on weekends and holidays, December 24th 31st

Emergency phone available every day from 6:00 AM to 12:00 AM

Email

Write a Mail and receive a response within 4 hours on weekdays between 9:00 AM and 4:00 PM

Chatbot

Log in and receive help online 24/7

Help Desk

Access to guides at any time