Access log – what does it mean?

An access log is a record of who has logged in to a system, when the access took place and which actions the user performed. In a POS system (till system) for a restaurant or café, the access log is used to keep track of system access by both employees and management. The log provides a timeline of events in the system – for example logins, changes to the menu or reversed receipts.

The purpose of an access log is to ensure transparency and accountability in daily operations. When all system access and changes are recorded, you as owner or manager get a clear picture of who did what and when. This can be important in case of errors, discrepancies or suspected misuse.

Example:

Imagine there is cash missing from the till at the end of the day. With the access log from your POS system, you can see which employees logged in, which transactions they made and at what time. This lets you quickly identify potential errors, find explanations or follow up with the people involved.

The access log is therefore a powerful tool for creating confidence and order in your business – not only for security, but also when you want overview and structure in your daily work.

Why is an access log important?

When you work with a digital POS system, you need to keep track of who has access to information and features. If all changes and operations in the system are logged, it becomes easier to check that procedures are followed. It can also protect your employees from suspicion, since actions can be documented.

The access log also lets you work with better access control – see more in the entry on access control

If you use guest data or address information in the system – for example for table bookings or a customer club – the access log also helps ensure that this data is handled correctly and responsibly. Read more here.

How does Flexybox use an access log?

The Flexybox till and booking system logs all system access events. This means that every time a user logs in, changes something in the system or performs a critical action, it is recorded automatically. This improves both security and traceability, so as a business owner you always know what is happening in the system – and when.

Frequently asked questions

It depends on your user permissions, but usually only management or administrators have access to the access log.

No, an access log is not surveillance but a record of system activity. It is about accountability and security – not monitoring employees.

Yes, the access log can serve as documentation if disagreements arise, for example about cash in the till or changes in the system.

It depends on system settings and legislation, but in Flexybox relevant log data is stored for a period that ensures both security and compliance.