Secure your payments without hassle

Reminder system and debt collection

Automatic payment follow-up

Get full control of your member payments with an automatic reminder system and debt collection solution.

With this solution you can ensure timely payment, minimise losses from bad payers and reduce administration in your fitness centre. The system sends automatic reminders and handles unpaid memberships, so you can focus on running your business.

Digital reminder system

With the system you get:

Automatic reminders

The system sends payment reminders and reminder letters without manual effort.

It saves you and your staff time, as it reduces administrative work. At the same time, it ensures timely payment and minimises losses due to missed payments.

Debt collection handling

In a few clicks you can hand unpaid memberships over to debt collection.

It streamlines the process for unpaid memberships, which saves you time, ensures better liquidity and minimises losses for your fitness centre.

Improved customer experience

Structured reminders give customers a fair chance to pay before the case goes to debt collection.

This improves the chances of maintaining a good relationship with your members.

Integration with our member management

You can see member status and payment history.

This ensures more efficient administration and a better member experience, as you can reach out to the member early in the process.

Save time and reduce financial loss

Our reminder system and debt collection solution helps you handle payments efficiently, reduce financial losses and ensure a healthy business.

Less administration – Automate billing and save time on payment follow-up.
Improved liquidity – Secure faster payments and minimise losses from bad payers.
Greater control over member payments – Get a complete overview of amounts owed and billing status.

How does the reminder system in Flexybox work?

The reminder system sends automatic reminders to members who have not paid their membership fee or other charges. The system can set up several reminder stages with different payment deadlines. This gives the member several opportunities to pay their bills before being sent to debt collection, and the member is informed throughout the process.

Can the system send automatic reminders to members?

Yes, the system can send reminders by email or SMS, depending on how you have set up the reminder system.

Can we add fees to reminders?

Yes, you can set up reminder fees in accordance with applicable legislation.

Can the system handle different payment deadlines for reminders?

Yes, you can define payment deadlines for each reminder and adjust them as needed.

What happens if a customer pays after the first reminder?

If the payment is received, the system automatically stops sending further reminders.

Can I customise the reminder templates?

Yes, you can adjust the text and tone of the reminder templates to match your company's communication and style.

Can I see an overview of debtors and unpaid invoices for my members?

Yes, the system gives a complete overview of debtors, unpaid invoices and reminder cases, so you have the right information about each member and can act accordingly.

Shall we find a solution for you?

Contact us if you are curious about the benefits of bringing your operations together in one place and would like to hear about all the advantages.
A chat with us is free and without obligation.