Funpark runs its entire operation in Flexybox and creates efficiency across departments

Each department used to have its own system for handling operations, administration and sales. This meant that staff had to work in several different solutions that did not talk to each other. The result was high complexity, unnecessary time spent and rising costs for multiple suppliers. Funpark therefore wanted to bring all operations together in one system that could both streamline internal processes and give staff more time to focus on the guest experience.

Funpark took the step towards more efficient operations

Funpark chose to implement Flexybox’ end-to-end system.

It gave them:

• One unified booking system integrated with POS, so everything from ordering to payment happens in one solution.
• A webshop with the option to sell and manage gift cards.
• A staff scheduling system with time tracking and shift management that makes staff administration easier.
• Ordering devices via the Flexybox app, which staff use to take orders directly at the bowling lanes.

Staff therefore only had to be trained in one system, which both simplified work processes and made everyday work easier across departments.

Less hassle. More value

After almost two years with Flexybox, Funpark is seeing significant benefits:

• Less administration and lower costs, as several systems have been replaced by one unified solution.
  
  
• More efficient operations, where staff spend less time behind the screen and more time with guests.
  
  
• Increased earnings and a better customer experience, because processes are smoother and the level of service is higher.

Funpark has thus created stronger, more efficient operations that support both the finances and the customer experience – all in one unified system

Easy and secure handling of German requirements

At Flexybox, we pay close attention to ensuring that our system complies with German legislation and the rules for recording transactions and VAT. That is why we have built an integration with Fiskaly, which consists of SIGN DE, a cloud-based TSS that ensures KassenSichV compliance by signing and storing all sales data encrypted in the cloud to prevent manipulation, and DSFinV-K, a standardised data format for secure and simple tax audits.